OPen

Privacy Policy

Last updated: 20.10.2023

1. Introduction

Welcome to O'Hanlons (WA) Pty Ltd t/a William Street Bird. We are committed to safeguarding the privacy of our patrons and website visitors in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2.  What information we collect

During your interactions with our venue and website, we may collect:

- Name, age, and date of birth (for age verification and legal requirements).
- Contact details including email address and phone number.
- Payment and transaction details.
- Feedback, reviews, and responses to surveys or promotions.
- CCTV footage within the venue premises for security purposes.

3. How we use the information

We use the information we collect to:

- Comply with our legal obligations related to operating a licensed venue.
- Process transactions and provide services.
- Monitor and ensure the security and safety of our venue and patrons.
- Enhance your experience and respond to your queries.
- Send promotional emails or SMS regarding special offers, events, or updates, with your consent.

4. Security

We use physical, electronic, and procedural safeguards to protect the information we collect and ensure its security against unauthorized access, modification, or disclosure.

5. Cookies

Our website may use cookies to enhance your online experience. These are small files which help us tailor our website operations to your needs and preferences.

6. Links to other websites

Our website may contain links to other websites of interest. We do not oversee these third-party websites and are not responsible for their privacy practices.

7. Controlling your personal information

- We respect your right to access, correct, or request the deletion of your personal data.
- If you have previously agreed to us using your personal information for marketing purposes, you can opt out at any time by contacting us.
- Under certain conditions, you have the right to request restrictions on the processing of your data.

8. Changes to this policy

We may periodically update our Privacy Policy. We will notify you of changes by posting the revised policy on this page. Please review this policy periodically.

9. Contact Us

For any questions, concerns, or requests related to your personal data, please contact us at info@williamstreetbird.com.